Enterprise mobility has the potential to increase productivity and enhance CRM. About 1.2 billion workers, or 35% of the world’s workforce are set to become mobile in 2013 as per IDC. Still, IT leaders and CIOs are at a loss when it comes to addressing the challenges of setting up an enterprise mobility POA. Below are some of these challenges and their “smart” solutions:
Challenge 1: Keeping work and personal content separate is one of the biggest challenges enterprises face today. Though BYOD programs are being implemented across enterprises, many are skeptical about the actual increase in employee productivity.
Solution: Enter Mobile Device Management (MDM) that offers easy solutions to bifurcate a device – creating two separate environments – personal and work-related, and allows devices to interact with one another seamlessly to enhance better communication among partners, colleagues and customers.
But more connected devices mean increased costs in managing them. Software and hardware installations, replacing broken units, new acquisitions for device failure, or switching/upgrading to new data plans all mean more investment. MDM helps reduce expenditure by eliminating setting-up, implementation and device management costs.
Enterprises should also recycle wherever possible. Recycling devices is economically and environmentally viable.
Challenge 2:The right mobile apps can make all the difference. Additionally, identifying apt devices and operating systems within the organization and integrating them with the apps is a key issue.
Solution: Say hello to cloud. You are able to collaborate via a centralized platform, running multiple apps efficiently and quickly and giving your employees a smooth, integrated experience all via the cloud. Try opting for an enterprise mobile solution which is popular with most OEMs and operating systems so that your workforce can easily use the device of their choice.
Challenge 3: Workforce mobility has inherent security risks, like greater susceptibility to software attacks and unprotected corporate data.
Solution: Select devices that have updated security software in place and offer them to employees – it will eliminate probable threats and offer better data protection. Device manufacturers are also concentrating on enterprise mobility and offering enterprise-specific services and solutions, with dual-platform support for segmenting professional and personal phone use. Also, standardizing security apps across the enterprise will help contain your data better.
Challenge 4: Formulating a mobility plan is still an uphill task. Larger the enterprise more the confusion.
Solution: Establish clear rules about mobile device usage in the workplace. Earlier, the ownership, management and security processes were simpler but with the BYOD environment, it’s easy to lose track. Create an enterprise mobile management plan which fits into your corporate management framework to cover the gray areas, and makes it easier for you to identify loopholes, if any, and take corrective action without wasting your economic resources.